September 05, 2003

Peets Coffee

When 31die came over a few weeks ago I had him bring a few pounds of Peets Coffee. It's still the best -- oily, black beans that have great taste, great aroma. Really head-and-shoulders better than anything else available in Singapore.

When I got down to only a pound left, I reflected how nice it would be to regularly have Peets, and how maybe I could indulge myself in the extavagance of having a pound sent to me a few times per month.

So I checked out Peets and saw that they did in fact send internationally. However, to see how much their 'expedited international' rate was, I had to start ordering--provide cc details, etc.

Too much work, so I just sent them an email instead.

To their credit, they responded in eight hours.

To their discredit, the shipping is damn expensive.

    Hi Michael, Thanks for the e-mail. We can ship worldwide, for one pound, the cost of shipping is $26.50. This is for 3 - 7 business days. Please visit our website at www.peets.com to check out the listing of our coffees and teas. You may place your order online, call us at 800.99.2132, or mail in your order with a check. Online might be your best bet though because you can see the correct shipping charges when you're checking out. If there is anything else I may help you with, please let me know. Thanks again and have a nice day.

    Ruby
    Customer Service Representative
    Peet's Coffee and Tea
    800.999.2132
    webmail@peets.com

I mean, I might have convinced myself to pay 10$/pound shipping (turning $10 bag of coffee beans into a $20 bag) but the 3x mark-up is just too rich.

I don't actually think they are trying to rip me off -- FedEX and the like aren't cheap -- and they do have to go through the aggro of mailing it to me, etc, but at least right now even I, with my considerable powers of self-persuasion, can't be paying $100USD each month for three pounds of coffee....

Posted by Nils Blutig at September 5, 2003 02:11 PM | TrackBack